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Effective: February 10, 2025For US orders: At BodyBio, we stand behind our products and quality controls. If you have an issue with a BodyBio product you purchased from our website or one of our authorized sellers in the United States, we want to ma
The best way to process an exchange is to return your original order and place a new order with the product that you wish to purchase. We will process your return upon receipt. You may refer to our Returns Policy here for more information.
Store credits are offered for items that are returned but not eligible for a refund. You can use your store credits to purchase items from our store. Please note that store credits can be used anytime before their expiration date and are as good as c
If you received a damaged item, please send us an e-mail at [email protected] (for US orders) or [email protected] (for UK/EU orders) and our customer care team would be happy to assist you. Kindly attach photos of the damaged product for our review.